Archives for Retune

Gold Coast TV Tuning Assistance

 Gold Coast TV Tuning Assistance

The highest priority for Brocky’s TV from now until the 28th October Restack will be the retune and tuning of all televisions. During this time our team will be retuning televisions only for the 3 day period after the Restack on 28th October 2014.

Our antenna installations will be put on hold until 1st November 2014, and we appreciate your patience in this matter.

Brocky’s TV will still be fixing antennas, supplying new TVs at the best price, and installing new TV equipment up until, and after this 3 day period. Call us on 1800 588 688 and we will work in a time that suits you.

 

If you require assistance with the retune, Brocky’s TV will be offering two services:

sunshine coast retune
Call For a Technician’s Help

PHONE RETUNE (this will be available on the day of the retune only):

This will cost $33.00 and will involve a technician talking you through the retune process for one TV over the phone. Our technicians are well versed with your brand of television, and if you had good TV reception prior to the Restack, we will be able to talk you through how to retune your television. We Guarantee we will get your TV working 100%!

Please Note: This is not the free service provided by the government. This is a professional phone service provided by a local Australian business.

 

As you can understand, Brocky’s TV will be able to assist many more people over the phone on this day and this service will be operational after the channels come back on (expected to be 3:30pm to 9pm on Tuesday 28th October). Credit/Debit card required at time of booking. Call 1800 588 688.

 

 

sunshine coast retune
Our Technicians will come and tune your televisions

SERVICE CALL RETUNE (Available before the Restack, Book Early to avoid being without TV):

This will cost $99.00 and will be a full home service. This will cover the time to tune all the TVs, and DVD Recorders in your home.

We will do a ‘Manual Tune’ of your equipment. This will ensure that only the correct frequencies from the correct transmitters are tuned in for the avoidance of doubt and to reduce errors in the future.

Book this service now by phoning 1800 588 688 (limited spots available in the 3 day period after the Restack so book early).

*Please note; the Simulcast is available for North Gold Coast Residents only (Mt Tamborine Transmitter). Book your manual tune visit for before the 28th October and there will be no further change required after the Restack.

 NEED ADVICE? Call your local team on 1800 588 688

Sunshine Coast Restack & Retune; No Simulcast

The Sunshine Coast TV frequencies are changing. All Televisions need to be retuned.

 DULONG & TEWANTIN/NOOSA

dulong retune

The Nambour Coverage Area

The Television channels from the Dulong Transmitter (Nambour) and the Tewantin/Nambour transmitter will be changing on Wednesday 9th of July, and this will mean that every television (with antennas facing towards this transmitter) will need to be re-tuned after this time. Unfortunately it has been stated that there will be no simulcast of the channels (repeating the same channel on both frequencies for a period of time to allow for retuning) and for this reason, most of the Sunshine Coast will be advised to retune their own television. This should be completed as soon the possible after the channels disappear (you may have to wait some time for the switchover to take place and the new frequencies to be activated).

 

 

bald knob retune

Bald Knob Retune Coverage Area

BALD KNOB

For those who live in the Southern parts of the Sunshine Coast (Facing towards the Bald Knob transmitter in Landsborough) the second change will take place over two days a week apart. The first change will be the Brisbane channels, which are only received by the southern half of the Sunshine Coast only, This will happen on Tuesday 15th July, and the local channels will be Restacked on the 22nd of July.

It is our advice to lose the Brisbane channels after the 15th July and just watch the local channels until they disappear too after the 22nd of July. Then you can retune and this means you only have to retune your television once.

 

 

INSTRUCTIONS

Instructions on how to tune your TV will be found in your TV manual. For all those who are able, we suggest you read that manual and attempt to retune your own TV after this Restack has been completed.

CLICK HERE FOR INFORMATION REGARDING ASSISTANCE IN THE SUNSHINE COAST RETUNE

ANTENNA INFORMATION

The good news is that there is no need to change your antenna in most situations, as we continue to use the UHF frequency as we have before. If you have poor reception before the Restack, then you will continue to have poor reception and this antenna system will need to be looked at. Please call 1800 588 688 to discuss a booking time. retune antenna umx18

BACKGROUND INFORMATION The reason for this change, is actually a good thing, as it brings Australia inline with the rest of the world. Currently, our 4G network is up around 2100mhz, whereas the rest of the world (USA/EUROPE) have their 4G network operating on the 700mhz-800mhz range. This 700-800mhz range is currently being used throughout regional Australia for local TV channels (on the Sunshine Coast our ABC, local 7 and Win9 for example are all currently located here). After the Restack and Retune, the government will then sell these frequencies to the phone companies, and they will then move the 4G network down to these lower frequencies. This will, in the long run, make electronics cheaper by utilising the same technologies as the USA and other countries that are creating these. So in summary, it is a good thing that the Restack and Retune is happening, it will make our electronics life easier going forward.

For all enquiries, please contact Us at 1800 588 688 or CLICK HERE to book online

SUNSHINE COAST RETUNE ASSISTANCE

 SUNSHINE COAST RETUNE ASSISTANCE

Our highest priority during the month of July will be the retune after each restack. During this time our team will be retuning televisions only for the 3 day period after the change has happened and our antenna installations will be put on hold until after these few days, and we appreciate your patience in this matter.

We will still be fixing antennas, supplying new TVs at the best price, and installing new TV equipment during July,  Call us and we will work in a time that suits you.

 

If you require assistance with the retune:

sunshine coast retune
Our Technicians will come and tune your televisions

SERVICE CALL RETUNE (Available same day as the Restack, as well as the following days):

This will cost $99.00 and will be a full home service. This will cover the time to tune all the TVs, and DVD Recorders in your home. We will do a ‘Manual Tune’ of your equipment, to ensure that only the correct frequencies from the correct transmitters are tuned in for the avoidance of doubt and to reduce errors in the future.

Book this service now by phoning 1800 588 688 (limited spots available in the 3 day period after the Restack.

 NEED ADVICE? Call your local team on 1800 588 688