Frequently Asked Questions

Can you wall mount my TV and hide all the cables?

Yes! We professionally wall mount your TV with hidden cables for a clean, sleek finish.

I’ve just bought a smart TV — can you set it up and show me how to use it?

Absolutely! We’ll set it up, install the right apps, and patiently show you how everything works.

What if my WiFi isn’t strong enough for streaming?

We test your connection and install WiFi mesh boosters so your TV streams perfectly every time.

Do you help pick the right TV if I’m unsure?

Yes — honest advice, no upsells. We help you choose the right model for your room and needs.

Can you install soundbars and home theatre systems too?

Yes! We can install and set up soundbars, Sonos systems, and full home theatres.

What if something isn’t working after installation?

Call us! We offer free lifetime phone support and stand by our 100% satisfaction guarantee.

Do you charge for call-outs or quotes?

We charge a small service call fee, which includes expert advice and onsite problem-solving.

Can you set up multiple TVs in one visit?

Definitely! We can handle everything in one go, saving you time and hassle.

I’m not tech-savvy. Will you leave me confused?

Not a chance. We make sure you feel confident before we leave, with friendly, clear instructions.

How do I book with you?

Call us now or book online — we respond fast and make it easy.