Why 5 years?
We’ve been using the same Australian Made products since we started business, and have found these products to last and last. It’s our belief that if you are spending money on an Tv antenna or booster upgrade, your should receive a guarantee that it will benefit your house for the long term.
But it’s a basic warranty right?
No. This warranty is a complete assurance that your product will last for at least 5 years (we expect much longer!).
We will cover your product even if it is damaged by external forces such as storms/wind or weather, rust damage and surges in power (or brown-outs). We guarantee you won’t need to replace this Tv antenna at your own cost for at least 5 years, and even if the signals from the transmitters change; yes we will update your Tv antenna to keep to our guarantee.
Is only the Tv antenna covered?
It’s on everything we supply. That means it covers the Tv Antenna, Tv booster, splitter, fittings or cable. Anything we supply is covered; even the small things.
Better yet, if yours is a new home antenna system, or if we have replaced the whole system, we will give a guarantee on the reception itself! That means we guarantee that you will have enough signal, as well as the parts themselves.
What happens if something goes wrong?
First thing to do is call us and describe the problem. If you have our 5 year warranty, we will send our technician out to your house free of charge to analyse the problem. If he discovers the problem is due to a fault of our products, it will be replaced, and your system will be back up and running that same day.
If he finds it’s another fault unrelated to what we installed We still won’t charge you! But we are here to help, so we can quote on the best way to fix the problem (whether it’s a new Tv, recorder, etc) and we will follow through to make sure your system is back working again as soon as possible.
Why is this sort of warranty exclusive to Brocky’s TV?
We’ve gone out of our way years ago to make this our focus. We buy Australian Made Tv antennas and boosters because they last the longest, and we are supporting our local industry. Our workmanship is very high, and this quality of installation contributes to the low fault rate. We are prepared for the long term, and we will still be here to assist you in the future.
You trust our technicians’ knowledge on the best way to fix the reception, and we believe you should be able to trust the products they are installing with the same confidence. Our 5-year labour inclusive warranty is our promise to our clients; We will fix your digital TV reception guaranteed!
1800 588 688 or click here for more information